Hey Product Hunt 👋 Hai here, co-founder of Userlens.
At our last startup, Wudpecker, we had 20K users and 1,000+ customers. Still, we often learned too late that an user had stopped getting value.
That experience led us to build the first version of Userlens for founders, builders and customer-facing teams. But over time, we realized churn begins much earlier than renewal. It begins when users miss, misunderstand, or never adopt what you ship.
So we rebuilt Userlens around that moment.
Today, we’re launching Lumi: an adoption agent that gives every user the attention founders give their first ten customers.
Lumi:Combines your warehouse and product analytics into a living understanding of every accountIdentifies exactly who needs help with a feature, and whyDrafts personal guidance based on each user’s actual behaviorFollows your goals, tone, frequency limits, and guardrailsMeasures whether product behavior changed, not merely whether a message was openedNothing sends without your approval.
We built Lumi for founders, product, growth, and customer teams that ship quickly and want adoption to keep pace.
Product Hunt offer:Try us out with $500 free credit!
If you’re building a product where users are only scratching the surface of what it can do, we’d love for you to try Lumi out at ws.userlens.io
PH 用户
Where’s the cake 🎂 ????
Congrats on the launch! I’m super proud of you @hai_ta1 !!!
PH 用户
cracked founder, keep going!
PH 用户
measuring behaviour change instead of opens is the harder thing to fake. the approval gate before anything sends is what makes it usable inside a real team imo.
At our last startup, Wudpecker, we had 20K users and 1,000+ customers. Still, we often learned too late that an user had stopped getting value.
That experience led us to build the first version of Userlens for founders, builders and customer-facing teams. But over time, we realized churn begins much earlier than renewal. It begins when users miss, misunderstand, or never adopt what you ship.
So we rebuilt Userlens around that moment.
Today, we’re launching Lumi: an adoption agent that gives every user the attention founders give their first ten customers.
Lumi:Combines your warehouse and product analytics into a living understanding of every accountIdentifies exactly who needs help with a feature, and whyDrafts personal guidance based on each user’s actual behaviorFollows your goals, tone, frequency limits, and guardrailsMeasures whether product behavior changed, not merely whether a message was openedNothing sends without your approval.
We built Lumi for founders, product, growth, and customer teams that ship quickly and want adoption to keep pace.
Product Hunt offer:Try us out with $500 free credit!
If you’re building a product where users are only scratching the surface of what it can do, we’d love for you to try Lumi out at ws.userlens.io
Congrats on the launch! I’m super proud of you @hai_ta1 !!!